Introduction This assignment answer is framed around {Removed} Distribution Limited (ADL). ADL was formed in 2001 to distribute a new range of Samsung branded compatible laser and inkjet supplies products to the reseller channel. It is a small entrepreneurial business and currently has three employees; these being a sales manager, account manager / administrative assistant and a warehouse manager. The market that ADL operates in is mature; characterised as almost “perfect competition” and thus could easily be viewed as a “zero sum game”. Acquisition of new business mainly involves the targeting and transference of existing trade away from competitors to ADL. ADL’s competitive advantage previously, was to focus on the brand strength of the Samsung name, in the hope that this would allow them to position the range at a price premium to its competitors. This was done in an attempt to avoid the sort of margin erosion that so often occurs in a mature market and in the hope that this type ...
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