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Quality Management Dissertation

Source: http://www.study-aids.co.uk Summary With the development of science and technology things have changed rapidly in the world. Development in telecommunications and transport has changed the world almost into a village and people have more information than they used to have a couple of years back. When they decide to have any product or services they have access to all the information about them including the availability of wide range in the market and their qualities. This has enhanced tremendous competition in the market and if quality of a product or service is not maintained it will not be able to compete in the market and obviously it will not sustain in the market. To manage the quality of a product or a service managers have to be updated about the expectations of its users. Once they are aware about the expectations of the users they need to develop systems, regulations, standards or procedures to assure the satisfaction of the customer. If they fail to do so it wi...

Enterprise Resource Planning (ERP) Essay

This essay aims at analysis six case studies using comparative analysis. This paper focuses on the private sector. The paper analyses enterprise resource planning. The paper analyses how the six companies used the enterprise resource as an information technologies and system at its implementation stage. As much as most of the implementation of this enterprise resource planning system has proved to be a total failure, this paper analyses this six case studies to compare and see where the companies have failed and successive. Introduction Majority of the companies have turned to the Enterprise resource Planning system as a method of solving their management issues. Enterprise Resource Planning System can be termed as a business software system that assists an organization in running efficiently its resources. Resources in this case can be the finance, the human resource, the materials, or anything that can be managed in that specific organization. The ERP assists the organization in t...